Popular Articles
What Version of Capture Client Am I On?
How to Verify what Capture Client Version you are on: Capture Client Dashboard: Login to the Capture Client Dashboard and locate “Assets” on the left hand side. Click this drop down and you will be redirected to the Devices section. From here you can ...
How to Re-Authorize your Email in CAS
Please note that this is a two step process. In order for us to complete Step 2, we will need your assistance in completing Step 1. As soon as Step 1 is complete please let Western NRG know as soon as possible. You can either reply to the email that ...
How to Find Tickets in the Western NRG Service Portal
First and foremost go ahead and sign in to your account at - https://service.westernnrg.com/portal/en/signin When you sign in you can view your tickets in one of two places - see screenshot below Once you click the option to look at open tickets ...